girl on computer

Internet Access

San Jac is dedicated to providing you with the best resources possible to succeed in your academic endeavors, and this includes access to the internet. Take a look at how you can stay connected, stay productive, and achieve your goals with our resources.

Connecting to Wi-Fi On Campus

San Jac offers a secure way for students, faculty, and staff to connect your laptop or mobile device to the College’s Wi-Fi network. This Wi-Fi can be used on any campus, at the district office, and campus parking lots located near the Interactive Learning Centers at Central, North, and South campuses.

Select SJCD-Secure SSID From the Wi-Fi Connections on Your Device

Only registered students and employees can access SJCD-Secure. If you are a visitor or business partner on our campus, check out our instructions on how to use our Guest Wi-Fi on this page or read this Knowledge Base Article - Campus WiFi - Secure Access.

Log in Using Your Username and Password

If this is your first time connecting, complete the registration process for each device you want to use, including College-issued devices. If you are a returning user who is having issues signing in, go to your device’s Wi-Fi setting and select “Forget This Network” before trying to connect again. 

Connecting to San Jac’s Guest Wi-Fi

If you are a visitor at San Jac and would like to use our Wi-Fi, please follow the following steps. Once completed, your account will remain active for 180 days. Have questions? Read this Knowledge Base Article - Campus WiFi - Guest Access.

  1. Click or Tap SJCD-Guest Using Your Computer or Device

  2. Complete the Form

    Make sure to read the terms and conditions before clicking “Register.”

  3. Check Email for Confirmation Link

    You will not have Wi-Fi access until you confirm your account. Once you confirm, the “Log in” button will become available. If you are using a separate device to validate the link and are able to return to the post-registration page, you will need to click the “Log in” button at the bottom of that page to complete the connection.

Get Internet At Home

Students who need help getting internet access at home can explore some of the options available including the Affordable Connectivity Program and by creating their own hotspot.

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for school. Click the button to see a list of programs available in Texas.

Xfinity Internet Essentials
Internet Essentials
1-800-331-0500 or 611 from your mobile phone.

Comcast provides the Internet Essentials program, which offers affordable high-speed internet access. You may qualify if you are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI, and others. Apply here: Xfinity’s Internet Essentials Program.


AT&T Access
AT&T Access
1-800-331-0500 or 611 from your mobile phone.

AT&T offers Internet access for qualifying limited income households through the Access from AT&T program. AT&T have expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start.

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for school. Click the button to see a list of programs available in Texas.

Xfinity Internet Essentials
Internet Essentials
1-800-331-0500 or 611 from your mobile phone.

Comcast provides the Internet Essentials program, which offers affordable high-speed internet access. You may qualify if you are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI, and others. Apply here: Xfinity’s Internet Essentials Program.


AT&T Access
AT&T Access
1-800-331-0500 or 611 from your mobile phone.

AT&T offers Internet access for qualifying limited income households through the Access from AT&T program. AT&T have expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start.

Visit a T-Mobile store or apply online. You can qualify for Project 10Million through participation in many government programs, including:

  • Supplemental Nutrition Assistance Program (SNAP) via P-EBT or EBT
  • Temporary Assistance for Needy Families (TANF)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Community Eligibility Provision (CEP)
  • Medicaid
  • Head Start
  • Foster youth, migrant, homeless, or runaway youth

If approved, you will receive Free 000GB of internet per year for 5 years, free hotspot with free shipping, and no fees, costs, or annual re-certifications.

Do you already have a smartphone with a data plan? Check out how to turn your phone into a hotspot with some of the most popular carriers:

Slow Internet or Computer?

Slow computer performance may be caused by your browser, computer, home WiFi signal, your Internet service, or a combination of these factors. 

If you are still experiencing problems, submit a service request, and a member of our team will reach out to help.

A Network of Support

If you need any tech-related assistance or just have any tech questions, please request help or contact one of our support services below. You can also visit the Technical Support Homepage.

In-Person

ITS Service Desk Hours of Operation & Locations

Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 9 a.m. - 12 p.m.

  • Central Campus: C1.129
  • South Campus: S12.120
  • North Campus: N8.112

Online

ITS Tech Support

Click here for the service catalog and submit a ticket.

Phone or Email

ITS Help Desk Hours of Operation

  • Monday - Friday: 7 a.m. -  10 p.m.
  • Saturday - Sunday: 8 a.m. - 5 p.m.

On-Campus Phone:
6137

Off-Campus Phone:
281-998-6137

Email:
techsupport@sjcd.edu